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Make coaching about your team member and not about you.

Our skill of the month for October is 'How to coach and develop your team'. The tip for week 2 of this month looks at how to make coaching about your team member and not about you.

09-10-2019

How to Coach and Develop Your Team

This video gives an overview of our 'Skill of the Month' for October, which this month is 'How to coach and develop your team. Please scroll down and press the play button to view.

02-10-2019

Four listening skill steps to make meetings faster and more productive

Our skill of the month for September is 'How to lead meetings that get results'. The tip for week 4 of this month looks at key listening skills to help make meetings faster and more productive

26-09-2019

Meeting Agenda Template

Our Skill of the Month for September is 'How to lead meetings that get results '. The tip for week 3 of this month is the Meeting Agenda Template, which you are free to download and use for yourself. Please scroll down to download the tool.

17-09-2019

If You Don’t Have Meeting Goals You Won’t Accomplish What You Need To

Our 'Skill of the Month' for September is 'How to lead meetings that get results'. The tip for week 2 of this month looks at having meeting goals.

11-09-2019

How to Lead Meetings That Get Results

This video gives an overview of our 'Skill of the Month' for September, which this month is 'How to lead meetings that get results'. Please scroll down and press the play button to view.

03-09-2019

Set a Good Work Example for Your Team to Follow

Our 'Skill of the Month' for August is 'How to get the most out of your working day'. The tip for week 4 of this month looks at setting a good work example for your team to follow.

20-08-2019

Time Stealer Tool

Our Skill of the Month for August is 'How to get the most out of your working day '. The tip for week 3 of this month is the Time Stealer Tool, which you are free to download and use for yourself. Please scroll down to download the tool.

13-08-2019

Use Multiple To-Do Lists

Our 'Skill of the Month' for August is 'How to get the most out of your working day'. The tip for week 2 of this month looks at using multiple to-do lists.

06-08-2019

Getting the most out of your working day

This video gives an overview of our 'Skill of the Month' for August, which this month is 'How to get the most out of your working day'. Please scroll down and press the play button to view.

31-07-2019

7 Tips to Get Better Feedback

Our 'Skill of the Month' for July is 'How to give feedback that sticks'. The tip for week 4 of this month looks at tips to get better feedback.

24-07-2019

OSCAR Feedback Tool

Our Skill of the Month for July is 'How to give feedback that sticks'. The tip for week 3 of this month is the OSCAR Feedback Tool, which you are free to download and use for yourself. Please scroll down to download the tool.

16-07-2019

Tips For Delivering Negative Feedback

Our 'Skill of the Month' for July is 'How to give feedback that sticks'. The tip for week 2 of this month looks at tips for delivering negative feedback.

10-07-2019

Giving Feedback That Sticks

This video gives an overview of our 'Skill of the Month' for July, which this month is 'How to give feedback that sticks'. Please scroll down and press the play button to view.

27-06-2019

Defuse an Argument by Listening Rather than Defending!

This toolkit tip looks at how, although it might feel counterintuitive, demonstrating support for an angry colleague, without necessarily agreeing with their points, is one of the best ways to de-escalate and prevent a conflict.

25-06-2019

How to Become More Optimistic

This toolkit tip considers simple steps that you can take to be more optimistic.

20-06-2019

Make it Easy for Others to Give You Feedback

This toolkit tip looks at how to make it easy for others to give you the feedback you want to improve.

13-06-2019

How to Motivate Yourself to Do Something You Don’t Want to

This toolkit tip looks at how to motivate yourself to do a task you don't want to do rather than delaying it and putting more pressure on yourself.

07-06-2019

How to Build Your Emotional Courage

This toolkit tip focuses on building your emotional courage to improve your confidence in giving feedback and difficult conversations.

30-05-2019

Plan and Create Short Term Wins When Making Change

This toolkit tip looks at how planning and creating short term wins during change initiatives can help to maintain motivation.

23-05-2019

Help Your New Recruits Succeed

This toolkit tip considers how helping new recruits to learn about your organisation and their role from the outset will enable them to accomplish more in their first few months.

16-05-2019

Help Yourself to Beat Procrastination with These Simple Tips

This toolkit tip provides some helpful pointers for when you are struggling to complete a task.

11-05-2019

What to do When a Team Member’s Performance Is Mediocre

This toolkit tip examines the importance of addressing mediocrity to maximise the performance of your team.

01-05-2019

Working for a Manager with Idealistic Expectations

This toolkit tip considers some practical steps you can take when you are working for a manager who sets unrealistic expectations.

25-04-2019

Don’t Allow Notifications to Wreck Your Productivity

This toolkit tip looks at how to protect your productivity by being more proactive about how often you let your technology interrupt you.

18-04-2019

What Impact Does Your Behaviour Have?

This toolkit tip looks at how to ensure your behaviour as a manager doesn't negatively impact your team members.

10-04-2019

How to Help Your Team through a Stressful Period at Work

This toolkit tip looks at how to manage a stressful period at work for both yourself and your team.

03-04-2019

You Can’t Stop Change at Work So Learn to Adapt to It

This toolkit tip looks at how taking control of the situation and reframing what the future may hold for you as something exciting and positive can help you to adapt to change at work.

27-03-2019

When a Team Member’s Poor Organisation Is Causing Problems Help Them Understand Why

This toolkit tip considers how to deal with a team member's poor organisation by helping them to understand the consequences of their disorganisation and by discussing ways to rectify it with them too.

22-03-2019

It is Fine to Turn Down a Promotion

This toolkit tip looks at how to tell your manager that you don't want a promotion without them thinking that you are unambitious or ungrateful.

13-03-2019

When You Make a Mistake - Be Quick to Admit It

This toolkit tip discusses the importance of taking responsibility when you make a mistake as well as acknowledging any negative effect it may have had on others.

05-03-2019

Want to Influence Upwards - Establish your Expertise

This toolkit tip looks at how to influence upwards by establishing your expertise and demonstrating trust.

26-02-2019

Make It Safe for Your Team to Give You Honest Feedback

This toolkit tip provides ideas on how to encourage honest feedback from your team by making your team feel that it is safe for them to do so.

18-02-2019

Running a Great Meeting isn’t Rocket Science!

This toolkit tip looks at how getting the basics right can avoid meetings that waste time, go on too long or achieve little.

12-02-2019

Use ‘Time-blocking’ to Assert Control Over Your To Do List

This toolkit tip looks at how effectively 'time-blocking' your to-do list can enable you to regain control and have a clear plan about what to do and when.

06-02-2019

How to Work with Someone You Don’t Like

This toolkit tip considers how important it is to work with your colleagues productively for the sake of your team and organisation, despite the fact that you may not get on with everyone.

31-01-2019

Want to get more done? Make your workplace a place for work!

This toolkit tip looks at how implementing 'Library Rules' can help your team to get more done.

24-01-2019

How to Get Better Feedback

This toolkit tip provides 7 tips to help encourage your boss, colleagues or team to provide you with good and effective feedback to aid your growth and development.

16-01-2019

Create Ways for Your Team Members to Learn from Each Other

This tip considers ways to encourage peer to peer learning within your team.

10-01-2019

To Get Your Team on Board with Change – Explain How They Will Benefit

This toolkit tip looks at how to minimise resistance to change by explaining what is needed and how they will positively affect the organisation and your team members.

19-12-2018

How to Manage a Boss Who Loves Meetings

This toolkit tip looks at how to manage a boss who regularly holds meetings that you feel would be better spent on doing other work and it considers how you can frame your feedback in terms of benefiting your manager.

13-12-2018

Your ‘Solid Contributors’ Deserve Your Attention Too

This toolkit tip looks at the importance of balancing your time between everyone in your team including the top performers, under performers but also the solid contributors who consistently do a good job.

06-12-2018

If You Want to Improve Your Credibility – Stop Cancelling and Start Committing!

This toolkit tip considers the importance of thoughtfully and honestly assessing requests that come your way so that you can protect both your time and credibility as a manager.

28-11-2018

Free Learning ROI Tool

Here is a free tool to ensure that learning is embedded in your organisation.

22-11-2018

Here’s What You Can Do About Having a Bad Manager

This toolkit tip considers how to cope with a bad manager and how you can learn from the situation.

14-11-2018

Bad News to Share – Tell It Like It Is

This toolkit tip offers suggestions on how to deliver bad news to your team, how to involve them and the importance of being available.

09-11-2018

Don’t Delegate – Develop!

This toolkit tip considers how delegation is about building mutual trust and helping your team members to develop new skills rather than just simply using it as a way of passing on work.

01-11-2018

How to Support Your Spouse Partner or Friend When Work Stresses Them Out

This toolkit tip considers how best to support your spouse, partner or friend when they have had a particularly stressful day or week at work.

26-10-2018

Don’t Try and Be the ‘Fun’ Boss

This toolkit tip considers how being the 'fun' boss can interfere with your ability to make decisions that are right for your team and organisation.

18-10-2018

What to do if a Team Member Cries in Front of You

This toolkit tip considers how to handle the difficult situation of a team member crying in front of you and the importance of showing compassion rather than just trying to get the conversation over and done with.

11-10-2018

When Leading Change Don’t Just Focus on Changing Policies Focus on Changing Minds

This toolkit tip looks at the importance of individuals within an organisation having the motivation and commitment to change rather than focusing solely on strategy and execution.

04-10-2018

Have More than One To-Do List!

This toolkit tip looks at how having more than one to-do list can help you to manage an overwhelmingly long list and prioritise the things you need to do.

28-09-2018

Establish Team Norms to Improve Team Performance

This toolkit tip looks at how establishing team norms based on feedback from your team and sticking to them, will increase trust, save time, and improve performance.

18-09-2018

What To Do When You Don’t Agree With A Decision

This toolkit tip looks at the importance of better understanding why a decision you may not agree with has been made so that you can convey this to your team and all support it.

12-09-2018

If You Can’t say What Your Meeting Will Accomplish You Shouldn’t Have It

This toolkit tip advises that the goals for a meeting should be firmly established beforehand to ensure that the discussion accomplishes everything needed.

05-09-2018

How to Make it Easier for Your Manager to Give You Corrective Feedback

This toolkit tip considers how you can encourage your manager to provide you with constructive feedback if they do not like giving it.

28-08-2018

Have One Day a Week When Nothing Can Interrupt You

This toolkit looks at the importance of taking one day a week that you cannot remove from your calendar or push to the following week, to do creative and important work without other distractions.

22-08-2018

Seriously – Only Email Your Team During Working Hours

This toolkit tip considers how emailing your team out of work hours can be detrimental and have a negative impact on your team.

15-08-2018

Take Your Career Development into Your Own Hands

This toolkit tip looks at ways you can develop your career on your own rather than waiting for your boss or HR to tell you what you need to do to progress.

06-08-2018

New Managers Think Carefully About What Tasks You Say Yes To

This toolkit tip looks at the importance of delivering performance and results as a manager, rather than trying to do everything yourself.

02-08-2018

Reinforce the Right Team Behaviours to Enhance Performance

This toolkit tip looks at the benefits of recognising and rewarding your team as a whole, rather than focusing on individual performance only.

24-07-2018

Ten Ways to Develop Your Team Members that Don’t Cost any Money

Do you need to develop your people with no budget, then read these ten great ways on how to do it!

24-07-2018

How to Help a Tense Meeting Get Back on Track

This toolkit tip considers how agreeing a process to move forward can get a tense meeting back on track and ensure that the conversation continues productively.

16-07-2018

To Get Time Off to Learn a Skill Show How It Will Benefit Your Organisation

This toolkit tip looks at why you should ensure that you are able to explain to your boss how learning a new skill or gaining a qualification will benefit the organisation and not just your own development to gain their support.

10-07-2018

Good Feedback Is Based on Facts Not Your Opinion

This toolkit tip looks at the importance of providing feedback on things that impact people's work performance by focusing on facts, not interpretations.

02-07-2018

If You are Procrastinating Over Something – Just do the First Piece of It

This toolkit tip looks at how to get over the initial hurdle when you are procrastinating over a task.

28-06-2018

The Best Way to Defuse an Argument Is to Listen

This toolkit tip considers the importance of listening when trying to defuse an argument to demonstrate support and understanding for your colleague.

17-06-2018

How to Keep Your Meetings on Track

This toolkit tip looks at how to keep your meetings on track, keep to time and deliver the results that are needed.

16-06-2018

Offer Your Stressed Out Colleague Praise and Support

This toolkit tip of the week looks at how you can help a stressed out colleague and the importance of listening rather than just trying to "fix" problems.

04-06-2018

Managing People in Turbulent Times

When your business is facing challenging times, how do you keep your team motivated?

31-05-2018

How to Increase Your Influence at Work

This toolkit tip looks at how to improve your influence at work and provides some tips about what to do and what not to do.

29-05-2018

Make Sure You and Your Partner’s Life and Career Goals Are Aligned

This tip looks at the importance of having regular talks with your partner to ensure that your life and career goals are balanced and that you support each other to achieve.

21-05-2018

Before a Difficult Conversation Make Sure You Prepare Yourself Personally

This toolkit tip looks at the importance of preparing yourself before a difficult conversation by ensuring that you have not suppressed your emotions so that you feel calm and prepared for whatever the other person says to you.

14-05-2018

Set Up Ground Rules for Your Next Difficult Conversation

This toolkit tip of the week looks at how setting agreed ground rules for a difficult conversation can stop it going off track.

08-05-2018

Managing People in Turbulent Times

When your business is facing challenging times, how do you keep your team motivated?

02-05-2018

Get Help With Your Self Development!

This tip looks at how involving others can help to build your confidence and commitment whilst on your personal development journey.

02-05-2018

Define Yourself as a Leader

Use this tool to help you to define yourself as a leader

23-04-2018

Be specific when recognising your team members efforts

Most of us have witnessed moments when credit was given unfairly.

18-04-2018

Building Greater Trust With Your Team Members

As a manager, can people trust you?

18-04-2018

How to Keep Your Cool When You Are Ready to Snap

We all feel the pressure of work-related stress at some point.

18-04-2018

Get over your delegation fears

Essentially management is the responsibility for the performance of a group.

12-04-2018
06-04-2018

Choose the right time and place to have a difficult discussion

Having a difficult conversation in the right place.

30-03-2018

Strategic Thinking - How To See The Big Picture

Seeing the bigger picture in your organisation and wider.

23-03-2018

New Managers Should Develop a Clear Philosophy

Have a clear philosophy or set of values and beliefs.

15-03-2018

When a Team Member’s Performance is Mediocre – Speak To Them Immediately!

The core job of a manager is to maximise the performance of their team.

09-03-2018

How to Deal With a Colleague Who Frequently Interrupts You

You are in a meeting, making a particular point when one of your colleagues interrupts you.

05-03-2018
04-03-2018

Take on Uncomfortable Tasks to Help You Grow

Do you need to give some critical feedback?

27-02-2018

Recognise Someone the Way They Want to Be Recognised

As a manager you need to make team members feel special.

22-02-2018

Ease the Transition to Managing Your Former Colleagues

Being promoted into a management role can be exciting as well as challenging.

13-02-2018

Want to Influence Upwards?

Make sure you are respected to influence upwards.

08-02-2018

Need to Have a Difficult Conversation

Make sure you manage your language.

01-02-2018

Can you Motivate Staff with a Single Word?

This interesting article explores the impact language can have on our motivation.

30-01-2018